This person is an integral part of a team responsible for servicing a range of clients/brands whilst directing and growing their digital business.
This position involves actively driving the client’s digital agenda and supporting the brand team in the most strategic tasks (e.g. channel briefs)
Managing ongoing client requirements and overseeing the delivery of other teams within the business.
Experience is key, along with passion and knowledge of Digital and TTL thinking on multiple brands.
ROLES & RESPONSIBILITIES
Build, strengthen and manage relationships with clients (including digital teams, brand building and brand development teams, PR teams etc.)
Assist in promoting Gorillas’ full offering to clients and to identify ways of driving more revenue
Have a thorough understanding of the brands’ needs and requirements within the business, its industry and the competitive landscape, as well as all brand guidelines pertaining to marketing material
Lead/provide considerable contribution to brand and digital strategies as required – preparing and delivering the social signature, creative concepts, messaging, channel strategies, draft proposals etc.
Assist with the setting of brand KPI’s and managing the delivery of these for all clients’ brands
Prepare and manage the project requirements for all brand activities – including the preparation and delivery of budgets
Develop a thorough understanding of the digital landscape, industry tools and digital requirements of the client/brands
Identify any potential client issues and resolve and escalate as appropriate
Present competitive analysis, sign-off monthly and post-campaign analysis, review and analyse digital activities, and ensure brand databases are suitably maintained and up to date
Build, strengthen and manage relationships with client partners, key agencies, media partners and third party suppliers
Attend brand and partner workshops/presentations, assuming a central role in driving the digital agenda
Develop an in-depth understanding of Gorilla’s business philosophy and ensure this is followed and upheld at all times
Develop sound relationships internally across Gorilla and lead by example, supporting the development of JAMs and AMs
Work with the internal teams/departments to ensure they are delivering good quality and timeous work for delivery to clients and/or management of projects
Work with the internal management teams to ensure that Gorilla is delivering effective digital solutions for all clients/brands
Develop thorough understanding of all planning tools, templates and systems and help fellow colleagues as required
Prepare internal budgets for presentation to the Accounts team, and manage project costings within these
Feedback on new ways to improve the quality and creativity of the way clients are serviced
Present monthly feedback on key learnings/campaigns to MD, AD’s and AM’s
Present quarterly learnings and new insights to full agency, with AD and or MD
Grow industry knowledge through internal training programs
Undertake and assist with internal recruitment/performance requirements as required
Provide constructive feedback on processes
Ensure sharing of knowledge is business-wide through reporting of key learnings and insights
Keep reading, keep learning
Lead a multifunctional team through excellent briefing and continuous feedback
Generate Powerful Insights
Transform Data Into Action
Create Focussed integrated digital strategies, with clear objectives and KPIs
Generate Breakthrough Ideas
Design & Nurture Exceptional Product Experiences
Lead & Inspire Bold Creative Work
Manage clients’ expectations and create long-standing client relationships
Execute Flawlessly, Track & Optimise
Continuously drive Gorilla’s offering to secure additional work from existing clients
5+ years’ experience in marketing, be it in brand management, account management, community management etc., Experience in a digital environment is essential,
Some team management experience required
Send a CV and cover letter to IWannaWork@gorilla.cm. We just want a cool, talented person. We would love to hear from you!
If we don’t reply to your submission, please assume your application was not successful.